Employment Analytics for Retail Pharmacy Giant

Roles:

Corporate shared services roles (IT, Digital, Finance, Legal, HR)
Specialized roles (Med D, Clinical, Retail Support, Loss Prevention, Specialty Pharmacy)

Specific Challenges:

• HR Business Partners and recruitment teams utilizing multiple systems to track and report on data
• Wasted time with manual TA process of building ad hoc reports and verifying data accuracy
• Senior leadership was frustrated by the lack of unified definitions and formatting
• Frequent changes to the ATS, and often without prior or any warning across all system users, caused a great deal of rework of reporting

Highlighted Strategies:

• Metrics & Definitions Standards:
  • Partnered with HR Shared Services to define a new standard set of KPI measurements for RPO and in-house recruitment teams
• Workflow Unification:
  • Standardized user workflows in ATS to ensure dispositioning and system usage consistent across recruitment delivery teams
• Data Consolidation:
  • Utilized Talent AI® platform to aggregate data from multiple ATS and CRM systems to capture data and visualise analysis under one single user platform
• Heavy Training & Support Systems:
  • Initial and ongoing collaboration and utilization sessions with client HR Shared Services and HRBPs

• Drastic reduction of manual reporting

• Single platform to track, monitor and report on talent acquisition progress across the enterprise

• Multi-user access to real-time analysis and reporting via online portal without manual intervention

• Predictive analysis on recruitment sub-cycles and workflows, which can be utilised to drive recruiter performance and set goals

• Ability to report on source of hire and ROI analysis

• Purchase of additional standalone licenses for talent acquisition resources outside scope of Sevenstep’s Enterprise Solution engagement