---
title: Recruitment Process Outsourcing for Hard-to-Fill Tech Hires
description: Global RPO Sevenstep Establishes Strategic Recruitment Process Outsourcing for Contingent Labor Hard-to-Fill Tech Hires for Transportation Logistics Company
---

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# A Digital Innovation Firm with a Focus on Healthcare Doubles Hard-to-Fill Technology Hires Across its Portfolio of Companies

CASE STUDY

### A digital incubator firm that invests in multiple industries, including healthcare, needed to rapidly meet demand across the firm’s portfolio of companies.

The business needed an RPO partner with experience delivering a high volume of hard-to-fill IT positions that could effectively partner with the business to achieve its aggressive growth plans. Learn how Sevenstep put in place a flexible plan to deliver nimble enterprise RPO first for the portfolio companies, then—at the request of the client—for its headquarter operations as well.

- Challenges
- Approach
- Results

Challenges

**Hiring Volume:** 100 – 700 hires

**Geography:** United States

**Roles:**

Project Manager, Product Manager, Software Engineer, Software Q&A Engineer, UX/UI Engineer

**Specific Challenges:**

- The Head of Talent needed to scale the internal team to meet demand across the firm’s portfolio of companies
- Technology jobs were critically important to support the surge of digital transformation initiatives such as Telehealth that were accelerated by the pandemic
- Hiring within a highly competitive talent market and segment, e.g., the technology industry in the Greater Boston area

![](https://www.sevensteptalent.com/hubfs/Ironpaper/leftarrow.svg) ![](https://www.sevensteptalent.com/hubfs/Ironpaper/rightarrow.svg)

Approach

**Solution Type:** Project RPO

**Geography: **End-to-end

**Highlighted Strategies:**

- Sevenstep created a flexible contract approach intended for scale; forecasting volume was difficult due to the start-up nature of many of the companies; initial estimate was for 200 hires in 2021
- Geared initial model to on-demand; Sevenstep embedded its processes into the existing applicant tracking system (ATS), complete with Sevayo®

![](https://www.sevensteptalent.com/hubfs/Ironpaper/leftarrow.svg) ![](https://www.sevensteptalent.com/hubfs/Ironpaper/rightarrow.svg)

Challenges

**Hiring Volume:** 500+ hires annually

**Geography:** US with Midwest focus on 4 separate locations in Ohio and Michigan

**Roles:**

Bank Call Center, Mortgage Bankers, Financial Sales Specialists, Credit Card Specialists, Bilingual Team Sales Managers, Team Sales Managers

**Specific Challenges:**

- Unpredictable hiring volumes
- New business acquisition created rapid change management needs
- Attrition levels within certain hiring categories
- Heavy competitor landscape for target talent making job postings less effective

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